Privacy & Cookies Policies

Privacy Policy

Edenside Carpets & Flooring Ltd is committed to protecting the privacy of our users.  We want to provide a safe and secure user experience.  We will ensure that the information you submit to us remains private.

We may update this privacy statement from time to time so please check back here regularly. [Privacy Policy last updated May2018]

Any personal information provided by you on our website [name, email and telephone only] will be used by Edenside Carpets Carpets & Flooring Ltd in accordance with the Data Protection Act 2018 {GDPR}.

By submitting your information, you are agreeing to the terms for us to process and store your information as set out in this Privacy Policy. If you have opted in to receive our Newsletter your contact information will persist until you use the unsubscribe link in the footer on every Newsletter. If you have contacted us via our Contact Page that information is retained for 12 months. If you have purchased products from Edenside Carpets and Flooring your information is retained for the length of time of the guarantee on said products. You can request details of information we hold about you by either phoning 01228 596573 or emailing You can use the same to request changes or deletion of your information.

Edenside Carpets Carpets & Flooring Ltd has taken all reasonable appropriate measures to keep users’ personal information secure but please note that we cannot guarantee that any data transmission over the internet is completely secure.

Edenside Carpets Carpets & Flooring Ltd will not provide your personal information to any third party without your prior consent.

This website may contain links to other parties’ sites.  This privacy statement does not apply to those sites, nor is Edenside Carpets Carpets & Flooring Ltd responsible for the content and practices of those sites.

Edenside Carpets Carpets & Flooring Ltd is a company registered in England with company number 10905819, registered address is: Unit 4 Tower Court, West Tower Street, Carlisle, United Kingdom CA3 8QT.

Cookies Disclosure

The following cookies are set by this our website:

Google Analytics: We monitor users’ usage of this site with Google Analytics to assist us in improving the site. If you continue browsing this site without having either installed the Google Analytics Opt Out plug-in [link below] or having set your Cookies Policy of your Internet Browser we assume you have given consent. These Google Analytics cookies are used to collect information about how visitors arrived at our site and what content they accessed. All web traffic and usage information is collected in an aggregate and anonymous form without any personal information. Edenside use this information for analytical purposes to evaluate the performance of their marketing campaigns, to compile reports and to make improvements to website content and user experience.

Google privacy information:

You can opt out of Google Analytics tracking by installing a browser plug-in from

MailChimp: MailChimp are our email newsletter service provider. This session cookie is used when signing up to our email service. Read MailChimp’s privacy policy.

YouTube: We embed videos from some of our Suppliers official YouTube channels using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. Read more at YouTube’s embedding videos information page.

To control other Cookies elsewhere Please look for a “help” function in you Internet browser or contact the browser provider.